Wayne County’s data center went from ‘Flintstones to Jetsons,’ according to a recent article on the Government Computer News (GCN) website. County officials are said to have “forged a unique partnership" with data center operator Secure-24 to "build a state-of-the-art facility" and “struck an innovated deal with a technology provider [OpenText] to help the county build an integrated platform that automates paper-driven processes and connects systems across agencies that support the delivery of essential services,” including web-based taxpayer services, according to the article.
Wayne County had been using the same old paper-driven data services and business procedures for 50 years. Their system was generally out of date and their facility wasn’t in good shape (it was located in a basement with flooding problems). Wayne County CIO Tahir Kazmi didn’t find this acceptable and the county embarked on a successful effort to move into better facilities and adopt up-to-date technologies and procedures.
The article outlines "5 steps to going from 'Flintstones to Jetsons,'" based on what Wayne County did to "turn around its IT systems." You can also read a related post about Wayne County's use of OpenText technology on GCN's website, which goes into greater depth about exactly how they are using it.
Jennifer Eberbach is a professional journalist and writer. Find contact information on her website www.jenthewriter.info.