Your one-stop spot for League events and educational training!
March 27, 2012
March 29, 2012
More and more Michigan communities have to go to their local voters to seek tax increases to fund essential services, such as police and fire safety. And guess what? Voters are overwhelmingly saying YES! In recent local elections, about 80 percent of millage requests were approved by voters in Michigan communities. If they can do it, so can you. Learn how to run a successful millage campaign in your communityfrom our panel of experts, including Michigan community leaders who've done it, a consultant who can teach you how and an online journalist who did an in-depth series related to the issue.
Capital Conference Wrap Up
Capital Conference took place last week in Lansing and was jam-packed with excellent, informative presentations.
Read about it all on the Capital Conference Blog.
View pictures of the Capital Conference in full swing.
Find out who won the Community Excellence Awards at the Regional Roundtables.
If you were in attendance please take a few moments to complete this short Capital Conference evaluation form.
Presentations and handouts will be available for download soon! Stay tuned to cc.mml.org and don’t forget to save the date for the Annual Convention, October 3-5, on Mackinac Island.
Check Out These Meet Ups!
The League is offering several Region Meet Ups around the state. A Region Meet Up is a FREE open-house reception that gives members an easy, casual way to get together with colleagues and League staff to discuss any hot topic or pressing issues that might be concerning your community.
Stop by one of the locations below and bring a guest:
April 25 – Schoolcraft College, Livonia. This will be held in conjunction with the Transportation Asset Management Conference. You are welcome to attend one or the other, or both! RSVP HERE
May 2 – Fleis & VandenBrink Office, Grand Rapids, sponsored by Fleis & VandenBrink Engineering. RSVP HERE
June 20 – Boyne Highlands, Harbor Springs, sponsored by the MML Liability & Property Pool. RSVP HERE
Customer Service Training for Municipal Officials
May 17, 2012
The function of any business, organization, association or government entity is to serve, to enhance the quality of life of those served. Names used to identify those you serve are patients, clients, customers, members, students, and taxpayers or citizens. This customer service training is a three-hour program that focuses on human relation skills. It is a motivational presentation that examines the various skills that impact the relationship with a customer and each other.