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March 13, 2012
Capital Conference will take place next week, March 20-21, in Lansing. We have a great lineup of speakers and sessions scheduled including:
If you haven’t registered, but still plan to attend, you can download and complete this faxable registration form, which can be faxed to 734-669-4223.
Check Out These Meet Ups!
The League is offering several Region Meet Ups around the state. A Region Meet Up is a FREE open-house reception that gives members an easy, casual way to get together with colleagues and League staff to discuss any hot topic or pressing issues that might be concerning your community.
Stop by at one of the locations below and bring a guest:
April 25 – Schoolcraft College, Livonia. This will be held in conjunction with the Transportation Asset Management Conference. You are welcome to attend one or the other, or both! RSVP HERE
May 2 – Fleis & Vandenbrink Office, Grand Rapids, sponsored by Fleis & Vandenbrink Engineering. RSVP HERE
June 19 – Boyne Highlands, Harbor Springs, sponsored by the MML Liability & Property Pool. RSVP HERE
More and more Michigan communities have to go to their local voters to seek tax increases to fund essential services, such as police and fire safety. And guess what? Voters are overwhelmingly saying YES! In recent local elections, about 80 percent of millage requests were approved by voters in Michigan communities. If they can do it, so can you. Learn how to run a successful millage campaign in your community from our panel of experts, including Michigan community leaders who've done it, a consultant who can teach you how and an online journalist who did an in-depth series related to the issue.
Customer Service Training for Elected and Municipal Officials
The function of any business, organization, association or government entity is to serve, to enhance the quality of life of those served. Names used to identify those you serve are patients, clients, customers, members, students, and taxpayers or citizens. This customer service training is a three-hour program that focuses on human relation skills. It is a motivational presentation that examines the various skills that impact the relationship with a customer and each other.